Returns & Exchanges

We offer a complimentary returns service for all items returned within 14 days of delivery, provided they are in their original condition with all security tags attached. Please ensure that items are unworn, unwashed, and returned in their original Roland Mouret packaging to qualify for a full refund.

1

Initiate Your Return

Log in to our returns portal using your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in the original shipping box and attach the pre-printed DHL return label provided with your order.

3

Schedule a Collection

Book a free courier pickup via the DHL website or drop off your package at any authorized DHL service point.

4

Receive Your Refund

Once our atelier inspects the returned items, your refund will be processed to the original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing